Pricing
There’s no price list, because no two firms need the same thing. You get a written quote first, and the first 30 days are free.
Firm size
How many lawyers and practice areas Lucy needs to know about.
Call volume
How many calls reach her in a month.
Integrations
The systems she connects to, such as your booking calendar.
Setup
What we configure for you, including hours, rules, call forwarding and testing.
No payment until day 31. Cancel before then and you pay nothing. Keep going and you’re billed monthly from day 31. Cancel any time after that and service runs to the end of the month you’ve paid for.
A card on file starts the trial. We verify the card when you sign up, and nothing is charged until day 31.
Our guarantee
What counts as missed
A call that reaches Lucy’s number and isn’t answered, or drops because of a fault on our side.
What doesn’t
Callers who hang up during the greeting, faults on your own phone line or call forwarding, and calls that never reach us.
We work it out from our call records. The one-time setup fee isn’t part of the guarantee.
01
She takes the caller’s details and texts them straight to you when the call ends.
02
If you ask whether you’re speaking to a person, she tells you she’s an AI assistant.
03
Live transfer to a real person on request, inside the hours you set.
04
Enquiries answered and qualified, day or night.
05
Booking works the way your customers already book: she texts them your booking link, and we can set up a calendar connection for your firm.
06
An optional first-pass conflict check against the list you supply, if you want one.
07
A legal-advice block runs in code before the model sees the caller’s sentence. It’s not infallible.
08
By default, seven fixed fields per enquiry and no free-text narrative, so nothing leaks into a log, a text or a CRM. Anything more is a question your firm chose to add.
Quotes are in Australian dollars. No GST is charged.